Common Questions

Freely Pro

With a surprisingly fast acceleration, the Freely Pro will top out at 15 MPH.

10-12 miles depending on weight and terrain conditions. It takes 3 hours to fully charge. 

Freely recommends a height limit over 4"8 and weight limit of 225 lbs. We have riders that exceed those limits but naturally the overall performance will be slightly affected. 

The Freely Pro comes fully equipped with a swappable battery pack and a charger.

You may purchase an extra swappable battery at any time! Each battery will allow you to travel 10-12 miles. 

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Shipping Information

Our Freely scooters are delivered within the U.S. and Canada. We exclusively use 2-3 options. Note that we only deliver once a day so depending on the time of your order, you may add another day. 

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Only bulk deliveries by exception only. Contact us if interested.

Yes. Contact us for details and discounts. 

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Returns & Warranty 

We monitor the development and processing of all scooters. Before shipping, we inspect and ensure they are 1.) working properly, and 2.) safe for riders. All of our Scooters come with a 90 day warranty on the motor. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. We also give free lifetime tech support over the phone. Ride Freely will not be responsible for shipping charges on received or refused packages, part returns, or scooter returns. If your scooter is damaged in shipping do not refuse it. We will ship out any damaged parts the same day we are informed. You have 48hrs after receiving your scooter to notify us of any shipping damage. Freight collect and COD packages will not be accepted. If you purchase this item you will be obligated to follow this warranty to the fullest and this warranty will be present in any further issues if such would arise. If you have questions about our warranty please contact us at www.ridefreely.com.

SCOOTERS CAN ONLY BE RETURNED WITHIN THE FIRST 5 DAYS FROM RECEIPT AND MUST BE IN PERFECT CONDITION, UNUSED AND AUTHORIZED BEFORE BEING RETURNED. All shipping fees are not refundable. If you purchase this item you will be obligated to follow this warranty to the fullest and this warranty will be present in any further issues if such would arise. If you have questions about our warranty please contact us at www.ridefreely.com.